Article 1: Definitions/Applicability

Customer: The (legal) person with whom highvape.nl has concluded an Agreement.

Products: The products offered on the website of highvape.nl 

Website/webshop: highvape.nl 

Agreement: The agreement between highvape.nl and the customer based on the products that the customer has ordered from highvape.nl via the web shop.

1.1 These General Terms and Conditions apply to all offers, orders and agreements of our webshop highvape.nl.

1.2 Accepting an offer or placing an order means that you accept the applicability of these Terms and Conditions.

1.3 Deviations from the provisions of these Terms and Conditions may only be made in writing, in which case the other provisions remain in full force.

1.4 All rights and claims, as stipulated in these Terms and Conditions and in any additional agreements for the benefit of our webshop, are also stipulated for the benefit of intermediaries and other third parties engaged by our webshop.

Article 2. Offers/agreements

2.1 All offers from our webshop are without obligation and our webshop expressly reserves the right to change prices, in particular when this is necessary on the basis of (legal) regulations.

2.2 An agreement is only concluded after acceptance of your order by our webshop. Our webshop is entitled to refuse orders or to attach certain conditions to the delivery, unless expressly stated otherwise. If an order is not accepted, our webshop will notify this within ten (10) working days after receipt of the order.

Article 3. Prices and payments

3.1 The prices stated for the products and services offered are in euros (€) and exclude handling and shipping costs, any taxes or other levies, unless otherwise stated or agreed in writing.

3.2 Payment must be made within three days of the invoice date.

3.3 Payment can be made in (one of) the manner(s) indicated during the ordering process.

3.4 If the prices for the products and services offered increase in the period between the order and its execution, you are entitled to cancel the order, but after payment the order is binding.

Article 4. Delivery

4.1 The delivery times stated by our webshop are indicative. We do everything we can to meet the promised delivery times and this also happens in the vast majority of orders. However, we are dependent on PostNL for the delivery times. Exceeding the delivery period therefore does not entitle you to compensation or the right to cancel your order or to terminate the agreement, unless the delivery period is exceeded to such an extent that you cannot reasonably be expected to maintain the agreement. In that case, you are entitled to cancel the order or to terminate the agreement to the extent necessary.

4.2 The delivery of the products takes place at the place and time when the products are ready for shipment to you.

4.3 The products are sent with PostNL. We cannot be held liable for any delay or non-arrival, or damage to the delivery. However, we can find a solution together and we will do everything we can to achieve this. modafinilsupply.org ships all orders under 200 euros with regular PostNL letterbox post without track & trace code. Orders over 200 euros are sent by letterbox package with track & trace code. All of our orders fit in a letterbox and you do not have to stay home or sign for them.

4.4 In the event that an order has been lost by PostNL and sufficient time has passed, we will resend the order once, entirely at our expense. This is a service that we offer and not a right. In case of suspected abuse, we will refuse the second shipment.

4.5 We are not liable for incorrect or incomplete completion of the shipping address. We will send the order to the shipping address entered. If this address is entered incorrectly, this is not our fault. An incorrectly or incompletely entered shipping address is not eligible for a second shipment.

Article 5. Retention of title

5.1 The ownership of delivered products will only be transferred if you have paid everything you owe to our webshop on the basis of any agreement. The risk with regard to the products will already be transferred to you at the moment of delivery.

Article 6. Intellectual and industrial property rights

6.1 You must fully and unconditionally respect all intellectual industrial and property rights that rest on the products delivered by our webshop.

6.2 Our webshop does not guarantee that the products delivered to you do not infringe any (unwritten) intellectual and/or industrial property right of third parties.

Article 7. Complaints and liability

7.1 You are obliged to examine upon delivery whether the products correspond to the agreement. If this is not the case, you must notify our webshop of this as soon as possible and in any case within seven (7) working days after delivery, or after this could reasonably have been determined, by email with reasons.

7.2 If it is demonstrated that the products do not correspond to the agreement, our webshop has the option to replace the products in question with new products upon return or to refund the invoice value thereof. Refunds will only be made via PayPal or bitcoin.

Article 8. Orders/communication

8.1 Our web shop is not liable for misunderstandings, mutilations, delays or improper receipt of orders and communications as a result of the use of the Internet or any other means of communication in the traffic between you and our web shop, or between our web shop and third parties, insofar as this relates to the relationship between you and our web shop, unless and insofar as there is intent or gross negligence on the part of our web shop.

Article 9. Force Majeure

9.1 Without prejudice to its other rights, in the event of force majeure our web shop has the right, at its own discretion, to suspend the execution of your order or to dissolve the agreement without judicial intervention, by notifying you of this in writing and without our web shop being obliged to pay any compensation, unless this would be unacceptable in the given circumstances according to standards of reasonableness.

9.2 Force majeure is understood to mean any shortcoming that cannot be attributed to our web shop, because it is not due to its fault and is not its responsibility under the law, legal act or generally accepted views.

Article 10. Miscellaneous

10.1 If you provide our webshop with an address in writing, our webshop is entitled to send all orders to that address, unless you provide our webshop with another address in writing to which your orders should be sent.

10.2 If our webshop has permitted deviations from these Conditions for a short or long period of time, either tacitly or otherwise, this does not affect its right to subsequently demand immediate and strict compliance with these Conditions. You can never assert any right on the grounds that our webshop applies these Conditions flexibly.

10.3 If one or more of the provisions of these Conditions or any other agreement with our webshop are in conflict with any applicable legal provision, the provision in question will lapse and will be replaced by a new legally permissible comparable provision to be determined by our webshop.

10.4 Our webshop is authorised to use third parties in the execution of your order(s).

Article 11. Applicable law and competent court

11.1 All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.

11.2 All disputes between the parties will be submitted exclusively to the competent court in the Netherlands.

Article 12. Additional or deviating provisions

12.1 All products on our webshop are intended for users aged 18 and over. When placing an order, the customer confirms that they have reached the minimum age of 18. In case of doubt, a copy of the identity document will be requested. If this copy cannot be provided or if the name on the identity document does not correspond with the name with which the customer placed the order, the order will be cancelled.

12.2 Purchasing products via this website is entirely at your own risk. We cannot be held responsible for damage resulting from the use of delivered products.

12.3 You have carefully read and understood the information page about the product. Follow all instructions about the product on our website and observe all warnings.

12.4 The customer is personally responsible for the care of the ordered products. Keep them in a safe place, out of the reach of children, pets and people with reduced judgment.

12.8 We are never liable for consequences resulting from use other than that mentioned above. When conducting research, we therefore assume that you have sufficient knowledge to do this.

If you have any questions or comments, please contact us via the contact page .